December 23, 2015 at 10:20 pm I would really like a corporate officer to Make contact with me on the circumstance I had while in the Orlando Florida Firestone service Middle. We introduced our car within a 03 Mazda three for an oil change back again I June 2015. The challenge we experienced was the service mechanic put on a defective oil filter and each of the oil pumped out on the motor leading to the engine to blow. I do need to say Firestone identified The problem and did place inside of a made use of motor in addition to paid out with the rental automobile to the 8 weeks that they had the car. My concern now is that a month following getting the car back the Test motor light came on. When we instructed to bring it for the Mazda dealer who did the perform and was told that they would look at the difficulty totally free. Then charged us $95 to think about the car to inform us the great information.. Whenever they checked the car out they located that there was major oil leaks leading to the compression to bring about The sunshine to return on. After they called me and advised me this challenge isn’t Element of the warranty about the motor type of made no sense considering the fact that they set the applied engine in and in no way altered or checked out any with the gaskets involved with the engine creating intense engine leaks. Also there was numerous problems they found that should of been seen when changing out the engine. 1st I was thrown back once the motor cover was in no way place again on both and they reported it didn’t have the engine. So as opposed to using the outdated one chose to not place just one on in any way. In any case given that they gave me a estimate for over $2300 to help make the repairs to the engine which was replaced due to failure to alter the oil appropriately. Firestone was very good to start with but if they heard about the screw up within the alternative engine wished to listen to nothing at all about it and advised us it’s amongst us and also the Mazda vendor?
Had to spray even indoors and right before bedtime. Sheets filthy with blood stains. Home had bugs, worms and roaches. Actually needed to operate inside to not get eaten alive. Too terrible dwelling has character but hasn't been cared for.
Acquiring the Primewell Tires was a large oversight. I'd obtained another set for my Chevy Suburban and had to interchange These all-around twenty five,000 miles. I explained this to Derek in addition.
I Usually entrust my repairs and servicing on the Firestone locale on Tiny York in Houston. The shop supervisor there, George, has constantly taken great care of me given that I moved to Houston.
July two, 2016 at seven:54 pm I’m so unhappy with the service I wish I in no way had come below my I purchased my car down for alignment they did a shity career and left my car dirty with oil location on the car I am able to Believe what sort of shity work they do and Once i termed again and tell them what’s going you can find out more on they hold up on me I will never advise any human body to come back get his automobile here .
My first situation in this complete fiasco is the fact that I entrusted your business, again in August, rat infestation to look at my car or truck and make clear to me just what was going on. Getting remaining there, about $1,300 later, I expected that The problem was mounted. You should keep in mind with that $one,three hundred Invoice, the electrical situation was brought up for a “possible” situation, but not dealt with as I would've anticipated, figuring out what I am aware now. My second difficulty is that I once more entrusted my vehicle to your business’s care in the Bronx service, whereby not merely was the situation not fixed, but I afterwards found out that they ended up the reason for the final word Personal computer malfunction we are actually endeavoring to take care of.
Perfectly my car started out leaking oil and generating a noise and now it is at the dealership. Firestone did not set the drain plug look at this web-site back again in and up to now it’s costing me $490! I’m over and above pisses. With any luck , it’s not worse And that i’m intending to make some heated phone calls.
Things which your service advisor didn’t explained to me, things that you guys were being suppose to inform me and try to take care of them. Your personnel`s indifference in direction of your prospects and their protection absence significant time.
I'm so mad that is not correct to fail my truck inspection to earn money I am likely to do every thing I am able to to Allow it recognised this occur .the spot address is
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Firestone chose to tear off the very best end of my motor and fix the valves. They at some point changed 12 valves and several other elements, Though I couldn’t let you know specifically simply because my receipt is illegible (no toner in printer).
He even didnt know What's going on with my vehicle, was wanting to examine the notes from that paper the mechanic gave him. Also i found out that there was troubles with my exhaust method that was leaking, O2 sensor require it to get replaced and also lights to get replaced.
I went on the Firestone Full Car Care shop at 731 E. Union Hills Dr. Phoenix, AZ 85024, to acquire a fluid brakes bleed on my 2001 Nissan Pathfinder. The Mgr. stated they might’t look here just bleed the brakes, They must do an entire brakes program flush, $sixty nine.ninety five. I reported OK. Changing all of the fluid sounded superior. I said so next long as you have it up over the rack, a number of years ago I signed up for just a life span front finish alignment, may possibly likewise do this while you have it up to the rack. He claimed it might have a several hrs. He was shorthanded, persons were being out sick, on getaway and a person person was a trainee. I mentioned OK just do the brakes, I walked property, I Reside a number of blocks away. Once i came back, my automobile was parked out entrance. I went in, paid the Monthly bill, $seventy five.51. There was a special man powering the counter now. Alright it’s finding close to closing, Thursday night time, maybe he left early? In any case, acquired my keys and went for getting in my motor vehicle. Once i place The important thing in, and started the motor, I listen to this loud Simply click, Click on. I don’t travel Along with the radio on so I read it loud and very clear. After i placed my foot within the brake pedal, it nearly went to the ground.
I find it disheartening that the mechanics are apparently dishonest, even once they Have got a banner that has a quotation from a founder, Harvey Firestone, that claims honesty could be the keystone to business.